THUM LIVING SDN BHD welcomes enquiries from businesses, retailers, organisations, and customers interested in purchasing household appliances in larger quantities.
Whether you are sourcing appliances for office use, corporate gifts, accommodation facilities, retail distribution, or other business requirements, we are happy to discuss your purchasing needs.
1. Bulk Purchase Enquiries
Customers interested in bulk or wholesale purchases may contact our team to enquire about available products, quantities, and pricing.
Bulk orders are subject to product availability and our acceptance of the quotation.
2. Wholesale Pricing
Special pricing may be offered for qualifying bulk orders, depending on:
- Product type and specifications.
- Quantity requested.
- Available stock.
- Delivery requirements.
- Other relevant order arrangements.
All quotations are subject to confirmation by THUM LIVING.
3. Requesting a Quotation
To request a quotation, please email thum_living@outlook.my with the following information:
- Company or customer name.
- Contact details.
- Product name or type.
- Estimated order quantity.
- Delivery location.
- Any specific purchasing requirements.
Our team will review your enquiry and respond during customer service hours.
4. Order Confirmation & Payment
Bulk orders will be confirmed once the quotation and applicable payment arrangements have been accepted by both parties.
Any minimum order quantity, payment terms, and special conditions will be communicated in the quotation.
5. Shipping & Delivery
Delivery arrangements for bulk orders will be confirmed during the quotation process.
Standard online retail orders qualify for free shipping within Malaysia. Bulk or wholesale delivery arrangements, including any applicable charges, will be expressly stated and agreed upon before the order is confirmed.
Overnight and international delivery services are not available.
6. Cancellation, Returns & Refunds
Cancellation, return, refund, and exchange conditions for bulk purchases will be specified in the accepted quotation or applicable sales agreement.
Any relevant statutory rights remain unaffected.
7. Contact Our Team
THUM LIVING SDN BHD
Email: thum_living@outlook.my
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (Malaysia Time).
We look forward to assisting with your bulk purchasing requirements.